Cancellation Policy

We have a 24hr cancellation policy. If an appointment is cancelled within 24 hours of the booking, the client will be billed 50% of the appointment. In addition, if a client fails to show up for a booked appointment, the client will be billed 75% of the total cost of the service or group of services.

The cancellation policy only applies to the Water Journey for guests of 5 or more.